Frequently asked questions
Our customized support is project-based. After jointly discussing your challenge, we will prepare an individual offer that outlines how we can best support your goals in a lean and pragmatic setup. After the initial conceptualization phase, we will directly jump into action and work on developing and implementing solutions with you and your team. Our projects have a typical duration of 2-6 months and can be arranged either in a remote or onsite setting.
Our free health check is a 2-hour digital format that helps you to get an instant overview of your sales & marketing performance. During this interactive session, we will jointly evaluate the most important success levers for your business and provide you with an honest assessment of your growth potentials. This service can be requested and scheduled via our webshop and is free of charge.
To use our e-learnings, you only need a web-enabled device (e.g. notebook, tablet or smartphone) and an audio output for the playback of audio elements. Our toolkits are downloadable and based on common file formats (e.g. xls., ppt., pbix.), which you can open, edit, and save with appropriate data processing software.
Your data security is very important to us. This is why all our toolkits have been created without macros, protected with passwords, scanned for viruses and equipped with cryptographic checksums. To check the data integrity of your purchased toolkits, simply match the MD5 checksum of your downloaded file with the checksum that is indicated in your personal account before downloading.
All our e-learnings and toolkits are available in both English and German. Please note that the website language during login to your personal account area will determine the language of the products. Your e-learning progress will only be tracked and displayed for the language currently in use.
All our solutions are modular and designed to complement each other. Our e-learnings offer an interactive, informative, and practical introduction to the world of sales & marketing. Alongside each e-learning, we offer a comprehensive toolkit that allows you to put your learnings directly into practice. Integrated packages comprised of e-learning and toolkit are discounted by more than 15%.
We offer special corporate discounts in case you want to purchase multiple e-learning or toolkit licenses for your company. From 10 licenses onwards, you will automatically receive a 15% discount on the net price at checkout. If you would like to purchase a significantly higher number of licenses, please contact us for an individual offer via email@example.com.
We offer different payment methods for purchases via our webshop, such as PayPal, credit card and instant bank transfer. If you are a corporate customer and would like to purchase customized consulting services or a larger number of product licenses for your company, payments will be made according to the terms outlined in your customized offer.
If you have not yet created an online account on our platform, you will be prompted to register during your checkout process in our webshop. Afterwards, you can log in to your personal account area and access all purchased products. Please note that the website language during login will determine the language of the products in your personal account area. Your e-learning progress will only be tracked and displayed for the language currently in use.
When purchasing multiple licenses for colleagues from your company, you automatically become the administrator of your company licenses. After the checkout process, you can log in to your personal admin account and distribute the purchased licenses to your colleagues via email. Afterwards, they can register themselves and access all assigned products in their own accounts. As the administrator, you can also assign yourself a license.
We have done our best to provide you a detailed overview of the structure, content, functionalities, and specific advantages of our solutions via the product descriptions in our webshop. If you plan on purchasing multiple licenses for your company and want to preview our solutions in advance, please contact us and we will provide you with a brief sample product.
In very few exceptional cases, customers may receive an order confirmation email before the checkout process has been completed. Do not worry if this occurs to you. You have neither concluded a contract with us nor will you be charged for your order. Ignore the email and proceed as planned.
If you encounter any issues, please write us a mail to firstname.lastname@example.org or call us via +49 (0) 176/71211104 and we will make sure to provide immediate assistance.
You have purchased one of our products and have questions about a specific topic? Or would you like to find out more about a potential project support for your company? Our experts are happy to provide advice and support. Just get in touch with us via email (email@example.com) or phone (+49 (0) 176/71211104).